Big Banks
Each of these banks has at least 1,000 branch locations in the US.
| Big Banks | |
|---|---|
| Bank of America | KeyBank |
| BB&T (incomplete) | PNC Bank |
| Capital One | Regions Bank |
| Chase | SunTrust |
| Citibank | TD Bank |
| Citizen's Bank | U.S. Bank |
| Fifth Third Bank | Wells Fargo |
What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
