Time2Talk How long does it take to speak with a human?

by FindABetterBank

Regions Bank

T2T: 1 minutes 34 seconds

Phone Number 1-800-734-4667
Customer Service Hours Monday - Friday 6am - 7pm, Saturday 6am - 2pm (CT)
What to expect Regions Bank uses an automated system to route your call to a customer service representative (CSR). The system requests a social security or tax ID to proceed, but you can reach a CSR by pressing #.
Previous T2Ts
Sept 2010 1 minutes 34 seconds
May 2010 6 minutes 3 second
Mar 2010 2 minutes 25 seconds
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  1. Jan
    March 16th, 2010 - 15:57

    I’m liking Regions. They’re a secondary bank for me (my main account is with a credit union). I am happiest with their online services and I’m not subject to the fees since I’m just over 50. I recommend them.

  2. Michael
    November 9th, 2010 - 09:20

    We have banked with Regions for five or six years. We are very comfortable with the Hwy US 72, Athens, AL branch and highly recommend it. I was happy that Regions was the top bank for our needs and wants. We highly recommend Tonya as a personal banker. She is extremely knowledgeable, helpful, and friendly.


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What Time2Talk Means

We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.

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