U.S. Bank
T2T: 3 minutes 52 seconds
| Phone Number | 800-872-2657 | ||
| Customer Service Hours | 24 hours/day every day | ||
| What to expect | U.S. Bank uses an automated system to route your call to a customer service representative (CSR). The system requests an account number to proceed, but you can reach a CSR by pressing # whenever an account number is requested. | ||
| Previous T2Ts |
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What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
