First-Citizens Bank & Trust
T2T: 1 minute 47 seconds
| Phone Number | 1-888-323-4732 | ||||||
| Customer Service Hours | Every day 7am to 11pm (ET) | ||||||
| What to expect | First-Citizens Bank & Trust uses an automated system to route your call to a customer service representative (CSR). You do not need to provide your account number prior to speaking with a CSR. | ||||||
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What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
