First Niagara Bank
T2T: 1 minute 40 seconds
| Phone Number | 800 421-0004 | ||||||
| Customer Service Hours | Mon-Fri 7am-8pm; Sat-Sun 9am-4pm | ||||||
| What to expect | First Niagara uses an automated system to route your call to a customer service representative (CSR). You do not need to give your account number before speaking with a CSR. | ||||||
| Previous T2Ts |
|
Help people make good choices. Share your First Niagara customer service experiences.
What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
