Flagstar Bank
T2T: 3 minutes 56 seconds
| Phone Number | 800 642-0039 | ||||||
| Customer Service Hours | Monday - Friday 7:30 a.m. - 9 p.m.; Saturday 8:30 a.m. - 6 p.m.; Sunday 12 p.m. - 4 p.m. ET | ||||||
| What to expect | Flagstar uses an automated system to route your call, but just wait on the line to speak with a customer service representative (CSR). You do not need to give your account number before speaking with a CSR. | ||||||
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What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
