Time2Talk How long does it take to speak with a human?

by FindABetterBank

M&T Bank

T2T: 2 minutes 42 seconds

Phone Number 800-724-2440
Customer Service Hours Monday - Friday 6am - 9pm, Saturday - Sunday 9am - 5pm (CT)
What to Expect M&T Bank uses an automated system to route your call to a customer service representative (CSR). You do not need to provide your account number prior to speaking with a CSR.
Previous T2Ts
Sept 2010 2 minutes 42 seconds
May 2010 2 minutes 48 seconds
Mar 2010 1 minute 47 seconds
  • Share/Bookmark
Comments (0) Trackbacks (0)

No comments yet.


Share here...


No trackbacks yet.

What Time2Talk Means

We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.

Categories

Archives