NBT Bank
T2T: 49 seconds
| Phone Number | 800-628-2265 | ||||||
| Customer Service Hours | Monday - Friday 7:00AM - 7:00PM; Saturday 9:00AM – 12:00PM (EST) | ||||||
| What to Expect | NBT Bank uses an automated system to route your call, but just wait on the line to speak with a customer service representative (CSR). You do not need to give your account number before speaking with a CSR. | ||||||
| Previous T2Ts |
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What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
