Old National Bank
T2T: 2 minutes 22 seconds
| Phone Number | 1-800-731-2265 | ||||||
| Customer Service Hours | Monday-Friday 7am to 8pm; Saturday 8am to 3pm; Sunday 8am to 2pm (CST) | ||||||
| What to expect | Old National Bank uses an automated system to route your call, but just wait on the line to speak with a customer service representative (CSR). You do not need to give your account number before speaking with a CSR. | ||||||
| Previous T2Ts |
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What Time2Talk Means
We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.
October 20th, 2010 - 13:40
As of last month, apparently, Old National no longer offers Free Checking. My girlfriend and I both had Free Checking and without any notification they were changed to Essential Checking accounts. The first we knew of this is when we were billed for not maintaining their minimum balance. I’m not sure how they do this when we never opened an Essential Checking account or agreed to a minimum balance.