Time2Talk How long does it take to speak with a human?

by FindABetterBank

TCF Bank

T2T: 1 Minute 9 Seconds

Phone Number 1-800-823-2265
Customer Service Hours Monday - Friday 6am - 10pm, Saturday 7am - 6pm, Sunday 9am -6pm (CT)
What to Expect TCF Bank uses an automated system to route your call to a customer service representative (CSR). You do not need to provide your account number prior to speaking with a CSR.
Previous T2Ts
Sept 2010 1 minute 9 seconds
May 2010 1 minute 14 seconds
Mar 2010 2 minutes 33 seconds
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What Time2Talk Means

We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.

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