Valley National Bank

T2T: 1 minute 50 seconds

Phone Number

800 522-4100

Customer Service Hours

Customer service representatives are available 24/7.

What to Expect

Valley National Bank uses an automated system to route your call to a customer service representative (CSR). You do not need to provide your account number prior to speaking with a CSR.

Previous T2Ts

Sept 2010	1 minute 50 seconds
May 2010	2 minutes 12 seconds
Mar 2010	1 minute 6 seconds

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What Time2Talk Means

We call each bank and credit union at three different times (morning, lunch-time, late afternoon) to see how long it takes to speak with a customer service representative. The T2T is the average of those three calls. We'll repeat the process six times a year.

Time2Talk How long does it take to speak with a human?